MEMBER HEALTH IS PART OF TODAY'S EMPLOYEE ENGAGMENT
“A health plan without effective wellness is just a claims administration program — it does not improve health”
A culturally integrated wellness program increases member retention and affinity, two of the most significant challenges facing employers this year. As the workforce reenters a more stabilized environment, members will be considering their options and evaluating their choices. According to recent studies, nearly 1 in 4 workers in the US are considering leaving their employer this year.
Employers are faced with both a challenge and an opportunity. Strong, vibrant wellness programs foster engagement among employees, and can be a competitive advantage in recruitment. As members consider a move, they are looking closely at how the organization treats its members. More than 80% of members now expect employers to support work-life balance. By approaching the population with empathy and consideration, employers are quickly finding ways to use their wellness program to their advantage.
The modern approach to employment has drawn an inarguable correlation between engagement and well-being. Members with both high engagement and a sense of well-being are 30% less likely to miss work, show a 20% boost in productivity, and are more likely to recommend the company. As members engage more, they feel a better sense of well-being and as they feel safer, they engage more.
89% of members whose companies support well-being are likely to recommend their company.
MEMBER ENGAGEMENT IS INEXTRICABLY TIED TO BETTER HEALTH
Member engagement is a fluid term used loosely by wellness companies to describe how invested their population is and how actively they are participating. Most wellness programs, particularly platform-centric programs, measure engagement using simple, shallow methods. Registration on a portal is a constructive first step but bears little correlation to a true change in that individual’s health and life choices. Many members register and forget it, moving back to the same unhealthy habits that an employer is seeking to change.
Our program managers take a different approach. Engagement Health Group program managers are persistent, guiding members through a series of contact points to gather personal health information and acclimate members to the idea of managing their wellness through information and activities. “What gets measured gets done” is our approach to engagement.
Members with high engagement and a sense of well-being are 59% less likely to pursue a job change within the year.
REAL MEMBER ENGAGEMENT
We measure engagement far deeper than most wellness vendors. With a voluntary participation rate above 90% and a satisfaction rate of over 85% our health coaches and program managers form trusting, lasting relationships with members helping tailor our programs to their individual needs. While our competition may cite their engagement numbers as high, those numbers often reflect a shallow view of what engagement represents.
At Engagement Health Group, our health coaches and program managers apply a systematic series of contact points combining digital registrations, biometric data gathering, and personal contacts to ensure members get on track and stay on track to meet the goals of the organization. When we say our process is leaps and bounds ahead of our competitors, we mean it.
Engagement to Many Carriers
Engagement at EHG
Our average participation rate in programs that include our systematic health coaching is 3.7 X better than the industry average.
MEMBER HEALTH IS A RESOURCE
SUCCESS FROM DEDICATED HEALTH COACHING
Onsite, personalized health coaching encourages members to achieve their health goals. These personal connections and commitments are the most effective aspect of our programs helping individuals set goals and make lasting behavioral change. Members are 3.7 X more likely to engage and up to 3.5 X more likely to kick unhealthy habits with personal health coaching.
Our health coaches become part of your family, meeting with members regularly to discuss their progress and support their goals. Our health coaches forge strong bonds with your team. They help individuals improve their lives and your company improve its culture of health and well-being in the workplace. Accordingly, Engagement Health Group demonstrates some of the highest voluntary participation rates and participant satisfaction in the industry.
Our health coaches will connect participants with the technology, resources, information, and events that will help them live healthier, more productive lives. They provide (and track) warm hand-offs to valuable health benefits, including EAP’s. Our work transforms organizations. Happier, healthier members support one another, report increased productivity and company loyalty, and make your organization extremely attractive to new talent.
Tools help your members track their progress, independently.
We integrate with all the popular wearables.
technology is an enhancement, not a replacement
TECHNOLOGY HELPS MEMBERS TRACK AND SEE SUCCESS
Technology alone doesn’t guarantee the success of company wellness programs, but it can help participants learn, track goals, and see success - which keeps the member engaged and reinforces healthy behavior. The integration of wearables and platform help members stay on track easier and more reliably, helping reinforce their own accountability.
When coupled with proactive programs, the data from these technologies can be applied by our program managers and health coaches to fine-tune members’ plans for optimal results. Our platforms also help employers track and understand overall population trends more accurately, leading towards better decision making as they build a culture of wellness.